When booking a slot with us you are confirming and agreeing to our rule and terms and conditions. Please note this must be keep too for your own safety!

Booking:

• Customers are required to enter and exit the park within their booked time slot.

• To prevent bookings overlapping, and for two separate bookings being on site at the same time, we have schedule gaps between bookings. Please leave the park and car park promptly at the end of your session, to ensure that gap remains for everyone’s safety.

• Once you have booked your slot online you will received an email confirmation. Here you will receive a current gate code for Happisburgh Dog Park. We will be regularly updating the code, so please do keep an eye out for any updates.

• You must not share the gate code, and do not leave the gate unlocked.

Cleanliness & Waste:

• You MUST clean up after your dog, using the provided bins and waste bags along with taking any rubbish home with you – we reserve the right to remove any customers who do not clear up after themselves.

• Leave Happisburgh Dog Park clean and tidy after your visit.

• In order to secure your booking with us, we require payment by card or PayPal. However, if you prefer an alternative payment (such as BACs) then please contact us directly. Please note booking are provisional until payment is received, and capable of being cancelled by Happisburgh Dog Park.

• The hire charge is accurate at the time of the booking but may occasionally change.

• If you arrive late for your booking, please ensure you leave within your allocated time.

• Before arriving at Happisburgh Dog Park please confirm you booking by checking your email confirmation. There is NO admittance into the dog park, without a booking.

• For safety reason, please avoid booking during hours or darkness, as there are no lights onsite.

Cancellations:

• A full refunding will only be issued for cancellations made 48 hours in advance on the booked slot (minus any third-party administration feeds).

• Happisburgh Dog Park will make every effort not to cancel any bookings, however we do reserve the right to do so. We will offer a full refund or an alternate slot.

Dog(s) Health and Behaviour:

• We ask that all dogs using Happisburgh Dog Park are up-to-date with vaccinations and worm treatment (this is a condition of hire)

• Happisburgh Dog Park may request supporting evidence to verify medical requirements. We may deny access if conditions are not met.

• Please do NOT bring any dogs with illness (such as kennel cough or sickness) to the dog park.

• It Happisburgh Dog Park deem your dog(s) behaviours or health condition to be unsuitable, we may terminate hire.

• Never leave dogs unattended in Happisburgh Dog Park

Children:

• Children must be accompanied and supervised by an adult at all times and never left unattended in the dog park.

• Please do not allow children to climb on seating, fences, gate or equipment

• Happisburgh Dog Park accepts no responsibility for children the premises.

Water:

• There is not water on site, so please do bring your own. We will provide water bowls, however if preferred do bring your own.

Equipment:

• All play equipment is intended for canine use only.

• Happisburgh Dog Park accepts no responsibility for canine or human injuries.

• Though we do not currently proved toys, please do bring your own to enjoy on the field, however take this home at the end of your slot.

• The proprietors retain full control and possession of Happisburgh Dog Park and its equipment. The hire of Happisburgh Dog Park does not constitute any rights over land.

• All equipment is property of Happisburgh Dog Park, this must not be removed. We may add or remove any equipment without notice.

Safety:

• You must keep dogs on leads when in the car park and when walking to and from the car park, and ensure the gates to the park are properly closed before unleashing your dog.

• Please be aware that livestock may be grazing in the neighboring field. It is YOUR responsibility to keep you dog(s) on lead and away from these animals at all time

• If you arrive early for your slot, remain in your car until the previous customer has left.

• Never enter the field if it’s in use. Please contact Happisburgh Dog Park immediately if you find a customer has exceeded their booking time or if they are to enter early.

• Please always close the gate when exiting the field, even if another customer is waiting. You must not share the gate code, or allow access to anyone.

• Smoking, vaping, open fires and BBQs are prohibited onsite.

• There are no toilet facilities onsite.

• Happisburgh Dog Park advises that your dog(s) are insured for all circumstances, including third-party liability, during your hire period.

• You are responsible for your own and for your dog(s) safety and agree to use the field at your own risk.

• You are responsible for your car and agree to use the car park at your own risk.

• There is a maximum of 4 cars onsite at any given time. Only 2 cars maximum per booking.

• Happisburgh Dog Park accepts no responsibility for injury or damage to clients or their property while onsite.

• Happisburgh Dog Park accepts no responsibility for injuries or death caused to dogs or resulting vet bills.

Security & Hazards:

• We aim to maintain field security with regular checks. However, due to its rural location, fencing may be compromised by wildlife, and determined dogs may find escape routes. Please report security concerns and keep dogs leashed.

• Happisburgh Dog Park do not accept any responsibility for escaped dogs.

• Neighbouring the park is land used for grazing of livestock such as donkeys and horses. These will be visible from the park itself.

• The fence surrounding the park is 6ft high. We ask that you do not allow you dog(s) to jump up at the fence and/or gates, or do not allow them to dig. If your dog does dig a hole, you must fill this in to prevent an escape route or injury to others.

• Please be aware ground may be slippery or muddy in certain weather conditions.

XL Bully Dogs:

• XL Bully Dogs must be kept on lead and muzzled at all times when on site, including when within field. They must also be microchipped & neutered.

• Must visit as a sole dog, or with dogs from their own household.

• Must be a 1:1 ratio (XL Bully dog to owner), owner/handler must be over the age of 16.

• As the owner, you must take out third-party public liability insurance against your dog injuring other people. You must be able to show the Certificate or Exception (can be asked by a police officer or a council dog warden) at the time, or within 5 days.

• You must comply with all of the above in order to use the field, otherwise you will not be allowed to visit Happisburgh Dog Park again.

Data Protection & Privacy Policy:

• Happisburgh Dog Park acts a date controller when collecting and using personal data. We are committed to safeguarding your privacy and ensuring your information security.

• We do not share your information with third-party companies.

Other:

• Happisburgh Dog Park reserves the right to modify these terms and conditions without notice.

• We accept no liability for the death or injury to any person or dog or for the damage to any property. We also accept no liability for any losses, claims, actions, damaged, cost/expenses or other liability incurred by customers during the use of the field.

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Thank you for using Happisburgh Dog Park x